THE ADDORA GUIDES / 06 GUIDES
Emails & notifications
Confirmation, reminder and update emails.
Set up your confirmation email
Make your order confirmation match the ship later promise.
Reminder emails for waiting items
Nudge customers whose reserved items have been waiting.
Order update emails
Let a customer know when their reserved order changes.
Email looks wrong in another language
What to check when the confirmation wording does not translate.
A customer email did not arrive
Where to check delivery, and common reasons emails do not land.
See the emails Addora has sent
A log of reminder and update emails, with their status.