THE ADDORA GUIDES / 06 GUIDES
Customer experience
The order page your customers use.
Add Ship Later information to your thank-you page
Add the block, link to held orders, and customize the explanation for Ship Later and pre-orders.
The customer order page explained
What customers can see and do on their own order page.
How a customer asks to ship
The ship now flow from the customer side, start to finish.
A customer cannot see their reserved orders
The short list of causes, and the fastest way to confirm the fix.
Guest checkout and finding held orders
How a customer who checked out as a guest can find their reserved orders.
Reminders that bring customers back
A gentle nudge to customers whose items are still waiting.