Links marked “in Addora” open the matching screen in your Shopify admin. Sign in and choose your store if Shopify asks.
Open Settings, Fulfillment & integrations in Addora ↗Legacy combined mode uses one combined order for payment and the parcel. Split payment/shipment mode uses a payment order for the fee and a separate shipment order for the parcel. Original orders preserve the original purchases. Never pack from the split-mode payment copy.
Shipping Pending means items are held. Dispatching means shipment preparation has started; it does not prove the parcel has left. Billing Order is a configurable label for a payment/combined record, not a guarantee of a physical shipment. Shipped reflects fulfilled items.
By default, originals are reconciled when the physical shipment is fulfilled. Auto-complete orders after payment is a separate existing setting that can close originals earlier. Do not change it just to print. Review Which order to fulfill before changing warehouse automation.
Use Addora packing slips to exclude billed portions from originals. Check Order tags for OMS when configuring another fulfillment tool.
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