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WORKFLOW CONVERSATION

Start with the way your orders actually wait.

Tell us whether the product waits, the customer waits, or both. We will map Addora to the promise, Shopify controls, and operational edges your store needs.
Operations Synced with Shopify
OrdersAnalyticsAudit log
Pending orders42
Items held118
Ready to release9
State: PendingHeld items: Any2 filters active

#SR-1043Shipping Pending· Alex Rivera

2 held · $61.50 · US

#SR-1039Dispatching· Maya Chen

2 released · $72.00 · US
#SR-1043 detailsHeld buckets
HoldingHeld - release date · Release on Jun 14
HoldingHeld - supplier confirmation

Three ways to start

Choose the promise before we design the setup.

The product can meet you where the business is today. You do not need to launch every workflow at once.
01

Ship Later + Pre-orders

Connect customer-led waiting and product-led waiting in one readiness system, while keeping each workflow independently controllable.

02

Only Ship Later

Let customers hold eligible orders, keep shopping, and release one shipment when the timing makes sense.

03

Only Pre-orders

Recognize future products, communicate release timing, and keep fulfillment held until stock is ready.

What we cover

A useful conversation follows the whole order.

We focus on the points where a customer promise can become an operational surprise.
  1. 01

    Customer promise

    Where Pre-order or Ship Later messaging appears before payment, and what customers should understand.

  2. 02

    Product recognition

    Which products are in stock, pre-order, supplier-delayed, or eligible for customer-led holding.

  3. 03

    Readiness policy

    How mixed carts, release dates, fulfillment topology, and exceptions should behave.

  4. 04

    Customer account

    Where shoppers see ready and waiting items, then select what they want to ship.

  5. 05

    Shipping rules

    How base fees, country fees, discounts, credits, and thresholds apply at release.

  6. 06

    Operational rollout

    How your team identifies held work, handles edge cases, and launches without accidental fulfillment.

GOOD REASONS TO TALK

Your current workflow depends on inboxes, tags, notes, or memory.

  • Customers regularly ask you to hold or combine orders.
  • You sell releases, pre-orders, supplier items, collectibles, or repeat-purchase products.
  • Your team needs a safer way to separate waiting work from normal fulfillment.
  • You want shoppers to understand what is ready and what happens next.

HELP US PREPARE

Send the few details that shape the answer.

  • Your Shopify store URL and product category.
  • Whether you need Pre-orders, Ship Later, or both.
  • How customers ask to wait or combine shipping today.
  • Your typical order volume and whether the store uses Shopify Plus.

BRING THE REAL WORKFLOW

We’ll help make the next action clear.

Email your store URL and the waiting-order problem you want to solve. We will take it from there. Free plan available · Personal setup help